ConvrsionPrivacy Centre

Make a privacy complaint

Not happy with how we’ve handled your details? Tell us. It’s free, and a real person reads it.

We’ll only use it to reply to you.
Include the phone number or email we used, and dates if you can. Please don’t send passwords or card details.

What happens next

  • We acknowledge your complaint straight away, with a reference.
  • A member of the team looks into it and replies within 30 days. We’ll tell you what we found and what we’re doing about it.
  • You don’t have to complain to us first. You can complain to the Information Commissioner’s Office (ICO) at any time.
  • To stop contact or ask for your data, use your requests instead. It’s quicker.